At itguru.lk, we strive to provide the best learning experience for our students. Please read our return and refund policy carefully before making a payment.
-
Payment and Session Allocation
- Each payment made by a student will be counted for 4 continuous live sessions.
- Once the payment is received, the sessions will be scheduled and assigned to the student via our system.
-
Live Sessions & Recordings
- Students are expected to attend the allocated live sessions.
- If a student misses a live session, access to the recording of that session will be provided.
- The missed session will still be counted as part of the 4 paid sessions.
-
Refund Policy
- All payments made are non-refundable.
- Since the sessions are automatically assigned after payment, refunds cannot be provided under any circumstance.
-
Commitment to Quality
- We ensure that every student receives access to live sessions and/or recordings for the duration of their enrolled sessions.
- Our goal is to maintain fairness and consistency across all students while ensuring uninterrupted access to learning.